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"No hot water. Shower broke. Asked to change rooms so had to wait around on my vacation for them to show up and change my vacation schedule. The staff were helpful but just not a smooth stay."

"The breakfast menu was amazing "

"May was a excellent host throughout our 14day stay. Just that water was not warm enough for a shower Not great pots and not enough utensils &dishes"

"Good food and delicious "

"Here’s a more relaxed and personal second review version: We enjoyed our first stay here so much that we actually came back to Saigon 9 Rivergate for a few final days to unwind before flying back to the UK after travelling around Vietnam. This time our host was Nolan’s brother, Scott, who was incredibly friendly, relaxed, and welcoming. He helped us with our luggage when we arrived and genuinely asked how the rest of our trip had been, which was a really nice personal touch after a long journey back into Ho Chi Minh City. The apartment was once again spotless, comfortable, and perfect for relaxing before a long flight home. The air conditioning worked brilliantly, the shower pressure was excellent, and having the kitchen, fridge freezer, and nearby shops downstairs made everything really convenient. We also used the pool this time and the process was super simple. Access was sorted quickly through a short text message and everything was smooth and hassle-free. The modern smart TVs with Netflix built in were also great for chilled evenings after weeks of travelling around the country. Overall, another fantastic stay. The combination of the location, comfort, security, and genuinely welcoming hosts made it somewhere we were very happy to return to."

"Internet was great, staff was very attentive, very clean hotel and rooms. Great value."

"Very clean room, and the staff are very responsive with good housekeeping. The kitchen is well equipped with all necessary utensils and a stove. The stay was wonderful."

"The hotel location is close to the beach. The staff were welcoming, helpful and friendly. They paid close attention to service and they were really polite and helpful throughout. The room, beach view room, was nicely decorated and clean. We actually got a trip back to Ho Chi Minh free of charge using their shuttle service, mentioned to us at check-in, which was incredibly helpful. The buffet breakfast was very good. Wide variety of food, very good service throughout. I recommend this hotel very highly. Thank you Vias Hotel; you were excellent."

"Shops nearby: being next to the mall makes very convenient"